NDIS registered provider
Yes, you can use your NDIS funding for meal delivery.
A Life Plus is a registered NDIS provider. We cook fresh meals to order and deliver them to your door. Plan managed, agency managed and self managed participants can all order with us.
NDIS provider number 4050023270 · registration group 0120 Household Tasks
Why people trust A Life Plus
Step one
How is the plan managed?
Choose one below and we will show you the exact steps for that plan type. If you are not sure which one applies, call us on (02) 8091 4087 and we will check with you.
Plan managed participants
Your plan manager approves the funding and pays our invoices. You do not pay us for the preparation cost.
- Talk to usCall us or email us. We will send you the service agreement and help you build a quote based on the meals, sizes and quantity you want.
- Send it to the plan managerThey check the funding in the plan and confirm it in writing.
- Send us the confirmationAn email, a forwarded message or a screenshot is fine. Your plan manager can also email us directly.
- Start orderingOnce we confirm your onboarding, we email you instructions for your first order.
Agency managed participants
The NDIA pays us directly. This one takes a little longer because the NDIA has to set up a service booking or an endorsement first.
- Talk to usCall us or email us. We will send you the service agreement and help you build a quote.
- Tell the NDIA you want to use usYou, your carer or your support coordinator can do this in the My NDIS portal, by calling the NDIA on 1800 800 110, or through your local area coordinator.
- Send us the proofEmail us the signed agreement and confirmation that the booking or endorsement is in place.
- Start orderingOnce the funding is confirmed, we email you instructions for your first order.
Self managed participants
You can order today. There is no service agreement to sign and no waiting.
- Order from our main menuChoose any meals you like. Self managed orders are placed on the standard menu, not the NDIS menu.
- Tell us at checkoutWrite "Self-Managed Participant" in the order comment box so we know to split your invoice.
- Pay for the orderPayment is upfront, by card at checkout.
- Claim it backWe email you a split invoice within 1 to 2 business days. Use it to claim the preparation cost through your NDIS portal.
What you get
Real meals, cooked by chefs, delivered to the door.
Over 100 dishes
Breakfast, lunch, dinner and snacks. Choose the meals you want each week. Nothing is locked in.
Dietary needs covered
Gluten free, low carb, vegan, no sugar, high protein and organic meals are all on the menu.
Fresh, never frozen
Meals are cooked to order and sent chilled in an insulated box with ice packs.
Delivered to 7 states
We deliver across NSW, VIC, QLD, ACT, SA, TAS and WA. Free delivery over $50.00, no minimum order and no lock-in contract.
Softened and pureed
We can texture modify meals to softened or pureed, and leave out ingredients you do not want. Ask for it in the special instructions box at checkout.
Someone to talk to
Call us on (02) 8091 4087 and speak to a person. We can help you or a support coordinator set things up.
What it costs
What you pay, and what the NDIS pays.
For plan managed and agency managed participants, the invoice is split. You pay the ingredient cost. The NDIS funding covers the meal preparation and delivery under support item 01_023_0120_1_1.
| Meal type | Size | You pay | NDIS funding pays |
|---|---|---|---|
| Standard meal | 250g | $3.25 | $11.61 |
| Standard meal | 400g | $4.00 | $13.67 |
| Organic meal | 250g | $7.25 | $11.61 |
| Organic meal | 400g | $8.75 | $13.67 |
| Regular snacks | 110g | $1.50 | $6.25 |
What people say
8,259 reviews, rated 4.6 out of 5.
Rated 5 out of 5.
Very nice dish
Recommend this one. It is simple but nice. Easy reach meal when I cannot decide what to eat. Comfort food.
Rated 5 out of 5.
Amazing tasty food
The food is so very delicious. It was delivered all the way to Perth, icy cold, the blocks were solid. I have ordered again. Thanks so much.
Rated 5 out of 5.
Quality ingredients
Quality ingredients that can be adjusted to preferences and always taste great. I always come back to A Life Plus.
Rated 5 out of 5.
I love these meatballs
They are best when they are piping hot.
Common questions
Questions people ask us
Can I use my NDIS funding to pay for meals?
Yes, in most cases. Meal preparation and delivery sits under Core Supports, Assistance with Daily Living, support item 01_023_0120_1_1. Your plan needs to have funding available in that category. If you are not sure, call us on (02) 8091 4087 and we will help you check.
Do I pay for anything myself?
Yes. The NDIS funding covers the preparation and delivery of the meal. You pay the ingredient cost, which starts at $3.25 per meal. The table above shows the full breakdown.
I am not sure how my plan is managed.
That is very common. Your plan manager, support coordinator or local area coordinator can tell you. You can also call the NDIA on 1800 800 110. Or call us on (02) 8091 4087 and we will work it out with you.
I am a support coordinator or plan manager. Can I set this up for someone?
Yes. You can complete the service agreement and quote on the participant's behalf and deal with us directly. Call us on (02) 8091 4087 or email help@alifeplus.com.au.
Do I have to commit to a set number of meals?
No. There are no lock-in contracts and no minimum orders. You choose what you want each time. Delivery is free on orders over $50.00.
Where do you deliver?
We deliver to NSW, VIC, QLD, ACT, SA, TAS and WA. Enter your postcode on our delivery page to see the days and cut-off times for your area.
Can you handle dietary requirements?
Yes. We have over 100 dishes covering gluten free, low carb, vegan, no sugar, high protein and organic. If you have a specific requirement, call us before you order and we will go through the menu with you.
Can meals be softened or pureed?
Yes. We can texture modify meals to softened or pureed. Write what you need in the "special instructions" box at checkout, or call us on (02) 8091 4087 and we will note it on the account. We can also substitute or leave out ingredients in the same way.
Can you leave out ingredients someone reacts to?
We can leave ingredients out of a meal on request. Please note our kitchen also handles eggs, fish, milk, peanuts, sesame, crustaceans, soy, nuts, tree nuts, gluten, lupin and sulphites. We follow best practice, but we cannot guarantee a meal is completely free of them. If someone has a severe allergy, call us before ordering so we can talk it through.
How long does it take to get set up?
It depends on how the plan is managed. Self managed participants can order straight away. Plan managed usually depends on how quickly the plan manager confirms the funding. Agency managed takes longest because the NDIA has to create a service booking or endorsement first.
Talk to a person
Not sure where to start? Give us a call.
We can check what your plan covers, help you build a quote, and talk a plan manager or support coordinator through the paperwork.
- Phone: (02) 8091 4087
- Email: help@alifeplus.com.au
- NDIS provider number: 4050023270