A Life Plus NDIS Meal Delivery Service 

NDIS Provider Number: 4050023270

At A Life Plus, an NDIS Registered Provider, we are dedicated to delivering exceptional, prepared meals to bring the joy of food to as many people as possible. Using only the freshest ingredients, our menu is thoughtfully tailored to suit your preferences. Whether you crave traditional homestyle dishes or globally inspired flavors, every meal is crafted to delight your taste buds and provide a truly satisfying experience.

How to register

Whether you're ordering directly or through a representative, we’ll have you up and running in no time so you can start enjoying our seriously delicious meals! Just follow the simple steps below.

For Plan-Managed and Agency-Managed Participants:

1. Download and complete the NDIS Service Agreement Form

Please provide the following details for faster approval:

• Your preferred meal size: 250g or 400g
• The quantity of meals needed per delivery
• The number of weeks you’d like meals delivered
• Any dietary requirements or special delivery instructions
  
  

Make sure all sections of the form are fully completed to avoid delays.

2. Generate a Quote

You can generate a quote directly from the tool on this page. Once you have the quote:

Submit both the quote and the completed Service Agreement Form to your Plan Manager for approval.

Once approval is confirmed, please forward the approval email to us, or ask your Plan Manager to contact us directly. Don’t forget to send us a copy of the Service Agreement too.

3. Confirmation

Our friendly Customer Service team will reach out to confirm your details and schedule your first delivery.

For Self-Managed Participants:

Important Notes:

-As a self-managed participant, there’s no need to complete our Service Agreement.

-You are free to order from any of our current menus; however, you cannot order from the NDIS-specific menu, as it is designed for split charging for plan and agency-managed participants.

-Full payment is required upfront. Once paid, we will issue a split invoice for you to claim the preparation cost directly from your portal.

1. Notify Us at Checkout

Please mention in the order comment section that you are a Self-Managed Participant.

2. Receive Your Invoice

A split invoice will be sent to you within 1-2 business days, which you can use to claim reimbursement from your NDIS portal.

For Agency-Managed Participants:

1. Complete the NDIS Service Agreement Form

Ensure the Service Agreement is completed and signed by the participant or their nominee/representative.

Please provide the following details for faster approval:

• Number of meals required per day
• Duration of the service (e.g., years, weeks, or months)
• Preferred meal size: 250g or 400g
• Any additional items (e.g., snacks, desserts, drinks, as long as they are prepared meals)
• Delivery frequency (daily, weekly, etc.) and confirmed serviceable suburb and postcode
• Specific dietary preferences, restrictions, or special instructions

2. Generate a Quote

A quote must be created based on the number and size of meals for the required duration of service. This can be generated directly from our website. Depending on the NDIS plan type:

Old NDIS Plan (Ref No: 01_022_0120_1_1 - QUOTE REQUIRED):

Submit the quote to the NDIA for approval. Once approved, a service booking can be created for us to claim the NDIS portion.
Once the Service Booking is confirmed with sufficient funds, we can commence the service.

NDIS Plan with Flexible Core Funding (Ref No: 01_023_0120_1_1):

A quote is not required if this support is mentioned on the NDIS plan.
A service booking can be created by the NDIA or by us to claim the NDIS portion.
Once the Service Booking is confirmed with sufficient funds, we can proceed.

New NDIS System (PACE):

1. Complete the NDIS Service Agreement Form
2. Service Bookings are no longer required under PACE.
Under the PACE system, Service Bookings are no longer necessary. However, confirmation should still be obtained in PRODA. Once this confirmation is complete, the service can commence.

3. Confirmation 
After the Service Booking or approval is confirmed, we will get in touch to finalise details and schedule the first delivery.

If you have any questions or need assistance, our friendly Customer Service team is here to help!

For Direct Debit Payments:
If you prefer to pay via direct debit, please complete the Direct Debit Authorization Form and send it to help@alifeplus.com.au.

NDIS meal cost

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Over 100 varieties of dishes to choose and enjoy!

We offer fresh variety of hand-cooked meals, never frozen. Your meals are designed to your tastes & preferences. A delicious & easy way to enjoy healty meals