Frequently Asked Questions (FAQ)

General Information

Our Food

Our Food

Are your foods fresh or frozen?

How long does the food stay fresh?

Are there any preservatives or additives in our food?

What ingredients do we use?

How do I customise my food?

Is your food Keto, Vegan, Vegetrian, Halal, Gluten, Low Carb etc etc friendly?

What if I have food allergies or important dietary requirements?

Do you cater for gluten free, dairy free etc?

Do you cater to gluten intolerant or coeliac individuals?

Ordering

Ordering

Are there any contracts or minimum order?

Payment

Payment

Which types of payments are accepted?

How do I know that my payments online is safe?

Delivery

Delivery

How much does delivery cost?

What if my items are delivered when I am not at home?

What if I live in an apartment or a gated premises?

What if I didn’t receive what I ordered?

What do I do with the Box? How do I recycle the packaging?

Sale

Unavailable

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★ Most Recent Reviews ★

Let customers speak for us

963 reviews
70%
(673)
17%
(162)
7%
(69)
4%
(39)
2%
(20)
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Weight loss achieved so far: 10kgs
Very good quality meals

Have really loved the variety and taste of the meals.

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Weight loss achieved so far: 30kg
Improvement: Keep on increasing your menu👍👍
Great food

Awesome gives me so much more variety and caters to my food allergy👍

Taste:
Quality:
Delivery:
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Weight loss achieved so far: 6kg
Improvement: See above
Giving Keto a go

Ordering platform should give you a total of how many meals you have selected. Food tastes great. Last order i had the 1x chicken broth spilt through contents of box. However all in all meals are great.

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Weight loss achieved so far: 2 k
Oh Yum

I can't believe how my meals taste. I was so pleasantly surprised having tried pre made before and found it to be so bad. However, these meals are delicious and satisfying. Great work Alife+

Taste:
Quality:
Delivery:
Value:
Weight loss achieved so far: 5kg
Improvement: You guys have nailed it so far I also really like the early morning delivery option when not in lockdown I’m gone from home early and don’t come back till late this suits me perfectly well done
Fabulous Food

I have tried multiple food home delivery companies and this is by far the stand out.
The food is delicious and the presentation is great - the choices and combination of food make this an exciting and tantalising menu
I am a convert and would definitely recommend.