Frequently Asked Questions (FAQ)

General Information

Our Food

Our Food

Are your foods fresh or frozen?

How long does the food stay fresh?

Are there any preservatives or additives in our food?

What ingredients do we use?

How do I customise my food?

Is your food Keto, Vegan, Vegetrian, Halal, Gluten, Low Carb etc etc friendly?

What if I have food allergies or important dietary requirements?

Do you cater for gluten free, dairy free etc?

Do you cater to gluten intolerant or coeliac individuals?

Ordering

Ordering

Are there any contracts or minimum order?

Payment

Payment

Which types of payments are accepted?

How do I know that my payments online is safe?

Delivery

Delivery

How much does delivery cost?

What if my items are delivered when I am not at home?

What if I live in an apartment or a gated premises?

What if I didn’t receive what I ordered?

What do I do with the Box? How do I recycle the packaging?

Sale

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★ Most Recent Reviews ★

Let customers speak for us

958 reviews
70%
(668)
17%
(162)
7%
(69)
4%
(39)
2%
(20)
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Weight loss achieved so far: 6kg
Improvement: Delivery times, considering the amount customers are paying for the food the relievers should be better.
Great food

Awesome food can’t really say anything bad about the product. I’m on keto and eat one meal a day with intermittent fasting and it’s showing results. Only one aspect of the service I would say isn’t convenient and may pose health risks and that would be the delivery times. They drop meals off in the middle of the day while you are most likely at work and don’t get home until later sometimes 6-8 hours later.

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Weight loss achieved so far: About 4 kilos, but I’m mainly doing this for health and convenience rather than weight loss.
Improvement: The only problem I’ve had is with delayed deliveries, other than that it’s been great.

5 Day Keto Diet Meal Plan - Lunch & Dinner

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Weight loss achieved so far: 4.2kgs
Great mela & service

Truly enjoying the convenience of keto meals. They are delicious and helping me focus on health through lockdown. Highky recommend

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First week 900cal IF

Having tried this way of eating to loose weight in the past I know that my body reacts well to this way of eating. However, the lack of variety & blandness in the food options lead to boredom. I can say that ALifePlus so far the food is delicious very tasty and the variety of options from what I have seen on the website would make it very difficult to get bored. So I’m loving it.

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Improvement: Nothing every thing is perfect
Ratings

All points of your service are very good
Love the food & delivery on time,and people are always happy to help me