Frequently Asked Questions (FAQ)

General Information

Our Food

Our Food

Are your foods fresh or frozen?

How long does the food stay fresh?

Are there any preservatives or additives in our food?

What ingredients do we use?

How do I customise my food?

Is your food Keto, Vegan, Vegetrian, Halal, Gluten, Low Carb etc etc friendly?

What if I have food allergies or important dietary requirements?

Do you cater for gluten free, dairy free etc?

Ordering

Ordering

Are there any contracts or minimum order?

Payment

Payment

Which types of payments are accepted?

How do I know that my payments online is safe?

Delivery

Delivery

How much does delivery cost?

What if my items are delivered when I am not at home?

What if I live in an apartment or a gated premises?

What if I didn’t receive what I ordered?

What do I do with the Box? How do I recycle the packaging?

Sale

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★ Most Recent Reviews ★

Let customers speak for us

767 reviews
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Very good experience - Keto Meals

The variety in the menu for keto is awesome. I'm still working my way around trying different menu items but considering everything (the need to package and deliver meals compliant with your needs), I am very satisfied. The pizza is cut up so it fits into the regular containers, but their almond meal crust is a winner. It really passes off for bread which is awesome on keto. Individually, the reviews for the meals vary but overall, I am happy with the taste, portions (400g) and comfortable with the price. Of course you can add your own seasoning like salt, butter, garlic powder, cheese to suit your taste. Doing so upgrades the taste part of your experience from good to perfect.

My message to others considering this is to go for it, trial some meals. As long as you can afford it, I think it will form an amazing complement to your keto plan, helping you stay on track and just simplifying many meals for you.

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Improvement: every time i ring to place another order i cant get in touch with u..phone numbers seem to change

well worth the money spent ..fantastic keto meals..very convieniant..love it..

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Improvement: Need to add a bit of variety in the vegetables like zucchini, cabbage, eggplant, mushrooms instead of just broccoli. Pumpkin is not a keto veg so these vegetable would be better.

5 Day Keto Diet Meal Plan - Lunch & Dinner

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Improvement: 2 things: #1 Meals have tailored labels but very generic instructions (remove sauce, heat for 3-4 mins). Even with no sauce the instructions are the same and often 3-4 mins destroys the meal. Suggest that with such good quality meals some thought goes into the instructions to achieve best result for each. What would the chef do if reheating? Separate certain parts; heating time/power level; heat different parts for different times; how to crisp the pork skin; etc.. Otherwise very impressed. #2 Ability to specify a delivery time window. I work long hours and don't want risk of a delivery at 8am to sit in the heat all day for when I get home in the evening.
First time customer and very impressed

The quality of food, portion size and adherence to real keto principles is definitely the best I have seen. Great range of meals, well presented and easy to heat/serve.

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Very happy with the Keto meals