Frequently Asked Questions (FAQ)

General Information

Our Food

Our Food

Are your foods fresh or frozen?

How long does the food stay fresh?

Are there any preservatives or additives in our food?

What ingredients do we use?

How do I customise my food?

Is your food Keto, Vegan, Vegetrian, Halal, Gluten, Low Carb etc etc friendly?

What if I have food allergies or important dietary requirements?

Do you cater for gluten free, dairy free etc?

Do you cater to gluten intolerant or coeliac individuals?

Ordering

Ordering

Are there any contracts or minimum order?

Payment

Payment

Which types of payments are accepted?

How do I know that my payments online is safe?

Delivery

Delivery

How much does delivery cost?

What if my items are delivered when I am not at home?

What if I live in an apartment or a gated premises?

What if I didn’t receive what I ordered?

What do I do with the Box? How do I recycle the packaging?

How do you ensure that my order stays fresh during transport?

Sale

Unavailable

Sold Out