Frequently Asked Questions (FAQ)

General Information

General Information

Why did we start this Mission?

What do we do?

How our process works?

Our Accreditations:

How does Nutrition assist in Recovery?

Our Food

Our Food

Are your foods fresh or frozen?

How long does the food stay fresh?

How is our food different?

Are there any preservatives or additives in our food?

What ingredients do we use?

How do I customise my food?

How do we ensure our foods are safe?

How do I heat my meals?

Where can I find the ingredients?

Is your food Keto, Vegan, Vegetrian, Halal, Gluten, Low Carb etc etc friendly?

What if I have food allergies or important dietary requirements?

Do you cater for gluten free, dairy free etc?



Are there any contracts?

Are there any contracts or minimum order?

How do I order?

What are Repeat Meal Plans (Subscription) services?

What is your cancellation and refund policy?



Which types of payments are accepted?

How do I know that my payments online is safe?



How long does the delivery take?

How much does delivery cost?

What if my items are delivered when I am not at home?

What if I live in an apartment or a gated premises?

How do you ensure that my order stays fresh during transport?



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