Frequently Asked Questions (FAQ)

General Information

Our Food

Our Food

Are your foods fresh or frozen?

How long does the food stay fresh?

Are there any preservatives or additives in our food?

What ingredients do we use?

How do I customise my food?

Is your food Keto, Vegan, Vegetrian, Halal, Gluten, Low Carb etc etc friendly?

What if I have food allergies or important dietary requirements?

Do you cater for gluten free, dairy free etc?

Ordering

Ordering

Are there any contracts or minimum order?

Payment

Payment

Which types of payments are accepted?

How do I know that my payments online is safe?

Delivery

Delivery

How much does delivery cost?

What if my items are delivered when I am not at home?

What if I live in an apartment or a gated premises?

What if I didn’t receive what I ordered?

What do I do with the Box? How do I recycle the packaging?

Sale

Unavailable

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★ Most Recent Reviews ★

Let customers speak for us

684 reviews
69%
(469)
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Improvement: Consider to recycling boxes, cold packs and insulation paper.i believe it could be re use send it back on the next delivery
Overall great
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Improvement: There is alot of plastic used eg contains then plastic rapping just a little conscious about the environment.
First Keto Meal
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Improvement: a few raw keto offerings or meet with salad/greens, improved clarity over the ordering so I know how many meals to order
Delicious Keto Meals!
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Great service great food
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Subscriptions would be nice