Frequently Asked Questions (FAQ)

General Information

Our Food

Our Food

Are your foods fresh or frozen?

How long does the food stay fresh?

Are there any preservatives or additives in our food?

What ingredients do we use?

How do I customise my food?

Is your food Keto, Vegan, Vegetrian, Halal, Gluten, Low Carb etc etc friendly?

What if I have food allergies or important dietary requirements?

Do you cater for gluten free, dairy free etc?

Ordering

Ordering

Are there any contracts or minimum order?

Payment

Payment

Which types of payments are accepted?

How do I know that my payments online is safe?

Delivery

Delivery

How much does delivery cost?

What if my items are delivered when I am not at home?

What if I live in an apartment or a gated premises?

What if I didn’t receive what I ordered?

What do I do with the Box? How do I recycle the packaging?

Sale

Unavailable

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★ Most Recent Reviews ★

Let customers speak for us

846 reviews
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(592)
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Fantastic Food

Delivery was exceptional. Food is so so so Good and even though the 250gm serving is small, it does keep me satisfied until I get to eat my next yummy meal. Great work everyone - really good service

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Improvement: You could make it a bit more user friendly.

Enjoying it. Very handy and yummy

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Fabulous

Truly excellent meals

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Improvement: I think it was great! I’ll order again once I’m past a 30 day protocol
Delicious food and fantastic service!

I loved my keto meals and will definitely order again. Every meal was delicious. 5 stars from me!

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Improvement: Offer an order now and pay on order cut off date
AMAZING! A+ ALL THE WAY

BEst personalized service I have ever come across in every possible way.
Thank you team 🙏